Refund & Return Policy – ColorfulComfortTees

At ColorfulComfortTees, your satisfaction is our priority! We offer a hassle-free return and refund process to ensure a smooth shopping experience.

Refund & Return Window

  • 30-Day Return Guarantee – You have up to 30 days from the delivery date to request a return or refund.

  • The refund period starts from the day your order is marked as delivered (based on tracking details).

Return & Refund Eligibility

To qualify for a return, the product must meet these conditions:

  • Unused and in original condition

  • Original packaging intact

  • No damage, stains, or odors

  • Valid proof of purchase

Full Refund Cases

You are eligible for a 100% refund if:

  • You received a defective product

  • You received the wrong size, color, or item

  • The item does not match the description

  • The product is unused and sealed

Partial Refund Cases

A partial refund may be offered in the following cases:

  • The product is lightly used

  • The original packaging or tags are missing

  • The return is made after 30 days but within 45 days

Easy Return Process

Follow these three simple steps:

  1. Contact Us: Email [email protected] with:

    • Your order number

    • Reason for return

    • Product images (if applicable)

  2. Receive Return Instructions: We will provide detailed return instructions and a return code within 24 hours.

  3. Ship the Item Back: Once received, we will inspect the return and process your refund.

Fast Refund Processing

  • Inspection time: 1-2 business days

  • Refund approval & processing: 1-3 business days

  • Funds credited: 3-7 business days (depending on your bank)

Free Return Shipping

Return shipping is free if:

  • The product is defective or damaged from the manufacturer

  • You received the wrong item

  • Your order total exceeds $99

Bonus Store Credit

  • Get a $5 store credit if:

    • Your return follows policy guidelines

    • You provide detailed product feedback

Flexible Exchange Policy

  • Free size & color exchanges within 30 days

  • Exchange for another product of equal or higher value

  • Unlimited exchanges within the eligible period

Important Notes

  • Non-refundable items: For hygiene reasons, underwear, swimwear, and personal accessories cannot be returned.

  • Sale items: Discounted items are eligible for exchanges (size or color) but not refunds.

  • Gift cards are non-refundable.

Dedicated Customer Support

  • Email: [email protected]

  • Response time: Within 24 hours

  • Assistance for all return & refund inquiries

Our Commitment to You

  • Fast & transparent refund process

  • Dedicated support at every step

  • Hassle-free experience with minimal paperwork

  • Maximum customer satisfaction guaranteed

Shop with confidence at ColorfulComfortTees – where we ensure a worry-free return and refund process for your peace of mind!